AVAILABILITY AND UTILISATION OF ICT RESOURCES IN THE TEACHING OF OFFICE TECHNOLOGY AND MANAGEMENT FOR ENSURING QUALITY IN TERTIARY INSTITUTIONS IN OGUN STATE

Abstract

This study assessed the availability and utilisation of ICT resources in the teaching of office technology and management for quality in tertiary institutions in Ogun State. To achieve the aim of the study, three research questions and three null hypotheses guided the study. The population of the study consists of 2410 respondents comprising of 65 OTM lecturers and 2345 final year undergraduates of the five tertiary institutions offering OTM in Ogun State. The sample consisted of 268 respondents, including 235 students and 33 lecturers. The selection was made using proportionate sampling methods, which involved sampling 50% of the lecturers and 10% of the students. Data collection was conducted using a validated questionnaire that produced a Cronbach alpha reliability rating of 0.76. An analysis of the acquired data was conducted using mean and standard deviation to address the research questions, and t-test to evaluate the hypotheses. The observations indicated that while internet, projector, electronic scanner, application software, and cassette recorder are accessible for the instruction of OTM courses, they are not adequately used in the teaching of office technology and management education courses to ensure the quality of the curriculum. It was also found that there is no significant difference in the opinion of lecturers and students on availability and utilisation of ICT resources in the teaching of OTM courses for quality of product in tertiary institutions in Ogun State.The study however recommended that Ogun State Government through management of tertiary institutions should provide and make available more ICT resources needed for teaching and learning of OTM courses in order to ensure quality in tertiary institution and OTM Lecturers should ensure that the available ICT resources are fully utilised for teaching and learning of OTM in order to ensure quality in tertiary institutions in Ogun State.